Made the issue far worse!
I bought a one year subscription of Recoverit to recover some files that were accidentally wiped. It initially seemed to recover them but when I clicked on any file or photo, it refused to open and an error message came up. It also dumped my files in the most random spaces scattered across my PC. So that's £59 down the toilet for glitchy, poor software that makes things worse. I've had to ask an IT person to look at it. They've luckily managed to sort it after a couple of days, but have said Recoverit made it worse and said it looks like its software stopped any files being opened. I've been without my PC so haven't been able to do work for clients either so loss of income. I've also had to pay the IT guy so Recoverit basically made the whole thing worse, more difficult and costly. Do not use! Updates: 23/11/25: Recoverit have requested more information in their response. I've supplied my customer information to them. 24/11/25: yet to receive a response. Additionally: there are no contact options provided by the company! You end up just being put on a neverending loop with AI chatbots when you attempt to contact them and speak to a person. Also, they request an absurd amount of information and input from the customer (see their reply below). Essentially, they want you to pay £59 for glitchy software and then provide detailed feedback to help them develop it into an actual working product. This company is an absolute joke. Seriously? You really think overcharging people for a poor product and then using it as an R&D exercise is an acceptable business model? You haven't bothered responding again or provided me with a full refund, so I will pursue this via legal channels, which will cost you more than a simple refund.