No Style and No refunds
Placed an order for the $498.99 box, booked a call with a stylist - which turned out to be a phone call, not a video call. Shared what I was looking for, shared what I didn't want. Got shipped a box and it's a disaster. Not only did it have items I didn't care for, but it was also lacking style coordination. Not one item in the box worked for me. I had shared that most shirt sleeves run short, and all the shirts run short. The shoes were a total miss, too. Rather than go through the pain of an exchange, I asked for a refund, and they don't do refunds. I've used Stitch Fix prior, and thought Stately was a more premium offering - it's not. At least, Stitch Fix lets you return for refunds and try a new style - I'd suggest going with them instead. Will be contact amex to help resolve this mess