worst ever
They manage customer relations at their worst, or rather they can't. The freebuds they sent as a gift with my pc purchase does not work. I contacted customer representatives for the problem. In no way does the process progress. they didn't do anything. they keep saying that they will take care of the problem soon. but how and when? it's been more than 3 weeks since i did not hear from them. I will never shop again. sorry huawei uk, you are the worst!