Cat loves the food and it has helped my…
Cat loves the food and it has helped my cat lose weight. That said, ABSOLUTLEY WORST CUSTOMER SERVICE EVER. They do not know how to properly run a business, obviously with taking no calls for support. You are at the mercy of email and text and their response time is BS. Placed an order on the 26th of July and STILL hasn't even shipped yet. Now I have to spend extra money on other food. Seems all they care about is having it on monthly auto-order but yeah, my credit card that I had stored on their site and NO ONE else got cancelled because of FRAUD attempts. Cat Person had no answer to this and didn't make it up to a reoccurring customer in any way. BAD BUSINESS practice. I will be telling this story on every cat food review site as I possibly can. People need to know what they are getting into with this company's NON-EXISTENT customer service.