Buyers Beware
2023-07-12 20:05:16 Order ID: CH00226428 I ordered a dress on July 12, 2023. Beautiful picture of the dress online. Ordered a dress for vacation on July 22. The dress was delivered on July 26. The delivery time is unacceptable for me. For that reason, I will not order from this site again while other online retailers' delivery is a fraction of this this time. Furthermore, the dress isn’t what I expected, the quality, fit, delivery time, and price of the dress, all is a disappointment. The material is extremely cheap, and the craftsmanship is unexceptionally poor. The dress is a pattern print, which hides the poor construction. The dress wasn’t worth the time, and especially the price. Again, buyers be aware. Don’t send me any email updates, including recommendations, tips, and news. Unsubscribe me! Update: To my surprise, I received a response to my complaint that I was satisfied with. Thank you, for addressing my issue I’m grateful for the customer support. Dear Sophia, We hope this email finds you well. We noticed your message on Trustpilot and want to serve you to your satisfaction. So I looked into your order immediately and wrote this email. I am sorry for your dissatisfaction with the quality of the item. I will submit this issue to the relevant team to verify and make improvements. As a token of apology and compensation, I am authorized to issue a direct refund of 29.99 USD to your payment account, which is 50% of the item price. Is there any possibility that you accept this solution? (Or if you insist on returning, I will give you the return form.) Wanting to do our best to offer our service, I look forward to hearing from you. Best Wishes,