I ordered a remote for a 10 year old…
I ordered a remote for a 10 year old Panasonic VCR on 1 of August, but when I went to make payment through Paypal, there was a glitch with Paypal and the payment didn't go through. I sent an email to the company explaining the situation, but got no reply. I sent another email the next day for which I got a reply with a new invoice which was about $AU12 cheaper including postage. When I clicked on the "Pay Now" button, it sent me to the ORIGINAL invoice. On 4 August I sent another email querying the previous email from them with the cheaper price. Since then I have had no further contact from them. I need the remote to match to a borrowed VCR from a family member moving interstate who has about 12 VHS vacation travel tapes which she wants converted to DVD, to save taking the tapes when she moves. At the moment I am only giving 1 star, which, if the service improves I will increase to 2, 3, 4, or 5 depending on the service. If it's allowed, the order# is 223429661. --------------------------------------------------------- UPDATE: I'm afraid I won't be adding any more stars to this review. Effective immediately I have cancelled the order. It is now a week since I placed the order, and still no satisfactory outcome. I decided to keep searching on Google and found another source today, and I will have the item in 3 days. I can now complete the job which I required the remote for on time.