The team is overseas - many problems.
The team is overseas. they say you can call them but they never pick up. as a western business owner a team of foreigners will drive you crazy. they do automatic updates which change your settings regularly. recently I had the experience of automated messages being sent to my guests which i did not approve. it was some automatic template they had set up. just a huge problem for them to think about the customer. many times i emailed them to let them know about glitches and problems with their system. onboarding with lodgify was not simple and i did not feel it was explained very well. once set up it was easier but there are many problems. now that I have had enough i am attemping to delete and close my account but it seems you cannot even do that. you need to send a request to cancel which i have done 2 days ago and still not heard back. in the meantime they have charged me the next month fee for my properties which are not even operating. even to leave them is painful, difficult and just a nonesense.