Service charges hidden behind sign up, then won't let you deactivate account online (have to call)
1) They do not tell you their service costs money until you have an account (registering a microchip is free in many places) 2) They have no way to deactivate or delete your account once you've signed up 3) Their "chat help" option just sends your question to an email, is not connected to actual help 4) I tried deleting my info from my account (put non-personal info instead) and it wouldn't let me / save it 5) I've already gotten 3 sales emails from them in the first 30 minutes of having an account 6) They are most definitely not a .org / organization, they are a for-profit business 7) When I finally ended up calling in, she did deactivate my account - but unfortunate unprofessional form to have a web service and no way to end it without having to call during their business hours. SO UNPROFESSIONAL ON EVERY LEVEL. [UPDATE: Response to PetKey reply: I spent 20 minutes trying to find a delete account or any other way to remove my profile with no luck. There is no info about charges for your services shown until you have signed up for an account. I appreciate that you have been helping pet owners, but do not change my stated issues with your site.]