Paid $300 for a Spider-Man mask with…
Paid $300 for a Spider-Man mask with mechanical eyes. Received it broken; one of the eyes is not closing or moving at all. I was sent a video by one of the support employees, on how to fix it. But I think I might have made it worse at this point. Expected more from a company with such high-quality products, and for the amount I paid. Maybe send me a paid shipping label so I can send it back while they send me a proper, functioning replacement in the meantime?