I used this company to provide prescription medication for my dog…
I used this company to provide prescription heart medication for my dog. They have the worst website that does not allow customers to see their profiles and manage account information. Every single time they messed up the order. I had numerous refills for medication on file and each and every time they messaged my vet for approval to fill the refill. I had to call them every time and they are only open to receive calls for 8 hours in the pacific time zone. Customer service reps are not competent. So many issues. They do not respond to emails either. My dog went without his heart medication for several days between refills due to this. I have since gone back to Chewy for prescriptions as they know how to run a mail prescription business.