QVRHair is a SCAM....they say they have…
Update: 12/31/2025. So QVR confirmed they received the hair I returned; however, they REFUSE to refund my money unless I take down my prior review. Below is the message they sent me this morning: qvrhair "Tue, Dec 30, 10:25 PM (17 hours ago) Hi, Dear we just tracked it, we have received it, we can apply refund for you asap, but before this, can you pls delete your review? After that, we will apply refund for you asap." QVRHair REFUND my money, I am NOT taking down my review! You provide the most horrific customer service. You are thieves!! I will report your business to BBB!! QVRHair is a SCAM....they say they have a return policy but that is a LIE!! I bought 3 packs Crochet Hair Afro Kinky Curly, when I received it, I realized after opening one package that it was not what I needed. I emailed QVRHair for return information on 12/10, they demanded for pictures and asked if I washed it. I responded with the pictured and stating that I barely opened one and NO I did not wash it. QVRHair responded trying to get me to use the same hair I DID NOT want, saying how full and how bouncy it would look!! I responded it wasn't suitable for what I needed. QVRHair responded that I will have to pay for return and I asked if I could exchange for Kinky twist which I recently just did and liked, they said I'd have to pay for the new hair I wanted to exchange and once they receive the hair I want to return they will refund me my money. We've been at this ridiculous exchange for 5 days!! I spent $156 and looks like I am being scammed as they are not willing to take the hair back or even do an even exchange without EXTORTING more money from me!! I will never recommend QVRHair to anyone...their return policy is a SCAM!!!