Delivery was suspect. Installation was good.
Delivery was suspect they left at the end of the driveway. Luckily, I was able to get a friend and drag it up to my garage. The installation guy came alone. He was not notified that it was a king size bed. He man handled it and was able to get it in place, but your company should be notifying them that they need two people. Especially since it had to go up and down a set of stairs, making a turn, which was very difficult. Luckily, the guy was great understanding and made it work. I felt bad for him, but he did a good job and I appreciate it.