'FREE SHIPPING OVER $69.99' ?...NOPE!
The offer 'FREE SHIPPING OVER $69.99' appears on the top of Leather Up's home page, email headers, and is scattered at least a dozen times throughout their web-page (with no qualifiers). When I questioned them as to why I was being charged $180 for shipping, I was told that it only applies within the U.S. Although after finding and deciphering their shipping conditions it seems that Hawaii, Alaska and Puerto Rico are also excluded. As I live in Australia, and the prices on Leather Up's web page don't specify U.S currency, the $149.99 saddlebags (plus the 'FREE SHIPPING') ended up costing just under $500, that's a BIG difference. Unfortunately, the customer won't find this out until they reach the check-out after they have handed over their: name, home address, date of birth, and phone number, ...etc. In the age of 'information theft' I would have thought that the LAST thing a company would want was to be in possession of a persons private information unnecessarily. Putting 'FREE DELIVERY' on a world-wide forum, suggests free-delivery WORLD-WIDE. When in actual fact Leather Up do not even offer free delivery within the entirety of the US. It would have been a lot easier and less confusing to either put an * next to their offer or MORE ACURATELY, not to include it at all in their advertising.