This company is a disgrace
This company is a disgrace. Drivers cancel continually without any action from Grab, they take a cash Demolis’s from your card even when drivers do not turn up, the can tripe the price of fares randomly whenever they want, and there is ZERO customer service. You spend so much time looking for help in the app and finally get to an automated useless app that solves nothing. There is no phone number and and email address. It is impossible to complain about a driver or the company without giving up hours of your day. It is an utter disgrace and shame on singapore. Comfort and Uber were great until uber was kicked out of singapore and comfort reduced in size. We are forced to use this awful substandard company.
