Very disappointed!
I love my creality printers and I mainly only use creality filament. I bought a roll of filament which I never use the type before but I'm experienced enough to know how to do filament calibration. This role of filament was over $80. I wasted half of a roll trying to get settings to print something halfway decent but not without all kinds of defects. Things that I could not sell and want to put my name behind. Heck I wouldn't even want some of this stuff in my own home because it looks that bad. I wrote them explaining the situation and is asked for two $20 rolls of filament. I was told that my reasons were not valid whatsoever and didn't even sound like they read what I wrote. I gave plenty reasons why I could not use this filament and wanted not just my money back but just half of it. I have the roll of filament I would have shipped back to them as well which was about half used. Mainly from doing calibrations and also a few crappy small prints. I am so disappointed with reality right now as I have five reality printers and have only used creality filaments for going on 3 years now. I've only been printing for 3 years so that's all I have ever known is creality. I love their machines I love their products for the most part but their customer service was crap!