I will not be a repeat user of Westbow.
Although most of the personnel at Westbow have been professional and responsive, the process overall has not been a positive experience on several levels. An author is passed to far too many Westbow staff throughout the process resulting in miscommunication and poor follow through. The process is very expensive and I certainly did not get value for the dollars expended. I have future books that will be published, but I will not be using Westbow again.