WestBow Press 是 Thomas Nelson & Zondervan 的一个部门,它明白作者的作品不仅仅是一本书。这是一个召唤。我们帮助新兴基督教作家通过出版来回应他们的召唤并分享他们的信仰信息,并通过支持符合作者抱负的自助出版服务来帮助他们迈出每一步。作为基督教书籍出版商,我们出版各种类型的书籍,但专注于基督教道德和励志主题的书籍。
Thank you, Renee — we're genuinely glad Luther was great to work with. And thank you for raising the issue with marketing materials. We appreciate you letting us know, and someone will be reaching out directly to you to make sure you get everything you need.
Thank you, Cindy — and congratulations your book. Luther and Jeff will both be so glad to hear this. Kind, upbeat, and prompt is exactly how we want every author to feel looked after, and we'll be sure to pass your lovely words along to both of them. Wishing you every success with your book!
到目前为止,作为一名新作家,我在 West Bow Publishing 的经历令人耳目一新。新书《我有话要说,#77 励志名言》一开始对相信进步的过程有点挑战,然而,我克服了对走出去的恐惧,让我的写作创造力得以流动。在 Eric Schroeder、May Arado 和 Kelly Wilson 的帮助和耐心支持下,我能够很好地完成任务。非常感谢,也感谢营销团队。
WestBow Press 回复2026-08-04
Thank you for sharing something so honest, JoLanda — and congratulations on "I've Got Something to Say!" What you describe — that fear of stepping out, then letting your creativity flow anyway — takes real courage, and it's exactly the leap every author has to make. We're so glad Eric, May, and Kelly were there to support you patiently through it; we'll be sure to pass your kind words along to each of them, and to the marketing team too. They'll be delighted. Wishing you every success with the book — the world's ready to hear what you've got to say.
Thank you, Donald — 'helpful and encouraging' is exactly what we hope that work feels like. It's not just about the analysis itself but about helping you feel confident and supported with your book, so it means a lot to know it landed that way. Congratulations, and thank you for the kind review!
我很高兴我选择了 West Bows Press,因为他们对我非常耐心,他们真的给了我我需要的时间!西弓压机的出色工作!
WestBow Press 回复2026-08-04
Thank you so much, Tammi — this made us smile! Giving you the time and patience you needed is exactly how it should be; publishing your book shouldn't ever feel rushed. We're so glad you felt that from the WestBow team. Congratulations on your book!
Thank you, Bryan — and congratulations on your first book! We're especially glad the timeline was exactly what you were told; keeping our word on that matters to us. And knowing you're happy with how the book turned out, inside and out, is the best result we could hope for. Wishing you every success with it — and with whatever you write next!
Thank you, Harley — what a wonderful thing to read. Being there with kindness and quick answers through your first publication is exactly what we hope to be for every author. And hearing that it's inspired you to write more is the greatest compliment we could receive. Congratulations on your book — we'd love to be there for the next ones too.
Thank you, Jeremy — it's a pleasure to hear from the author of Smokescreens! We're so glad that everything from ordering to reaching our team by phone or email felt easy, and that our staff were respectful and polite every step of the way. That's exactly the experience we want every author to have. Congratulations on your book!
Thank you, Lisa — this is wonderful to hear. Clear communication, quick answers, and keeping things moving without delay are exactly what we want every author to experience, so it means a great deal to know that's how it felt for you. Congratulations on your book, and thank you for trusting WestBow with it.
Sandra, we’re sorry the cover color did not reflect what you expected. Your feedback prompted an internal discussion this morning about better ways to explain how colors can vary from screen to print. Professional reviews have longer lead times because they depend on independent reviewers, but we have escalated yours to see if the process can be expedited. Thank you for recognizing what went well and for identifying where we need to provide clearer information and more timely communication.
Ramsay, we’re delighted Bob provided the professional, attentive support you deserved, and we’ll be sure to share your kind words with him. We’re truly sorry the design team did not follow your instructions or contact you for clarification, resulting in delays that caused you to miss an important media deadline. We hope you’ll give us the opportunity to publish your next book—and make the experience smoother from start to finish. Please contact us anytime at [email protected] if you have further feedback.
Cindy, we’re glad you’ve had a good publishing experience with WestBow Press. We appreciate your candid feedback and agree that more timely follow-through and communication are important.
Matt, the care and communication you received before publication should have continued throughout your entire experience with WestBow Press. We’re glad the pre-publication team exceeded your expectations, but we’re sorry you were left chasing responses, receiving inconsistent information, and following up for services already included in your package.
A representative will reach out to help expedite your remaining services and ensure they are addressed. We also appreciate your thoughtful recommendation for dedicated project management after publication. Our executive team is actively exploring ways to give authors greater continuity, proactive communication, and support throughout the post-publication journey. You may also contact us directly at [email protected]
"Thank you, Ralph — we're really glad the publishing went smoothly and that you're happy with the book. And don't be too hard on yourself on the editing front; nearly every author feels that way looking back. If you ever want to revisit or polish anything, our team can help you explore your options — there's often more that can be done than authors realize. Send us a note at [email protected], and we would be happy to discuss options. Congratulations on your book!"
Maite, congratulations on publishing your first book, and thank you for sharing your experience! We're so glad to hear that you felt supported along the way and that your publishing specialist kept in touch, answered your questions, and helped make the process easier to navigate. Helping first-time authors feel confident throughout their publishing journey is important to us, and we're grateful you chose WestBow Press to be part of yours.
Tyron, we're pleased to hear you found value in our broad distribution network and our ability to help bring your book to the marketplace. At the same time, we're sorry to hear that our communication and responsiveness did not meet your expectations. We understand how important it is to feel informed, heard, and supported throughout the publishing journey, and we appreciate you sharing your perspective. Your feedback will be shared with our team as we continue working to improve the experience for every author. If you'd like to discuss your experience further, we'd be glad to hear from you at [email protected].