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Jermaine Castillo

美国

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Crunch Fitness

Greedy, Predatory Cancelation Policy

The cancelation policy is a greedy joke. I tried to cancel my membership but wont be able to without paying the annual fee (due March 28, 2026) for the upcoming 12 months despite losing access to the gym on March 6, 2026 before I even get charged the annual fee. I came in on February 26, 2026 which is before the 30 day window. The manager AND Jake the managing partner informed me because my last payment is March 7, 2026 and within the 30 days of the annual fee, I have to pay both?? I tried to ask for the annual fee to be waived since I won't have access to the gym these next 12 months but was informed they cant do that for me. I feel ripped off. The gym, while clean, is not worth these unreasonable, greedy policies.

2026-08-24