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Kyle & Kelly Bellard

美国

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HotelWiz

Caution when using Hotel Wiz

The only reason I am giving Hotel Wiz 2 stars is because my reservation was successful. However, within minutes of making a reservation I was contacted by a scammer posing as Customer Service. They said that my payment didn't go thru on their end. I then checked my bank account and discovered that it had been debited to my account. They then began telling me they were going to issue a refund but I needed to download "anydesk.com" which allows them access to your computer and personal files. I'm no idiot and it felt extremely fishy because I have been issued refunds before and never had to download anything. They were persistent but I hung up. I verified my reservation with the actual hotel and it ended up being a successful reservation. However, I will not be using HotelWiz because they obviously aren't very secure considering it only took minutes to be contacted by a scammer.

2023-09-13有帮助 1