Did not deliver on commitments (resolved)
Vodien encouraged me to switch my email from their Bizmail service to the Titan mail service on the understanding that the transfer would be seamless and that I would be credited for the outstanding contract on the Bizmail service. So far, neither has been true. I've had to fight with Vodien to get the credit (still not assured) and the transfer of the service was problematic. It seems that the Vodien sales staff tell you whatever they think you want to hear to secure the contract. The reality seems to be a little different! ADDENDUM 15/1/25: As a consequence of posted this review I was contacted by Vodien who agrees to honour their original commitment and credit my account. They then asked me to change my star rating. Well, I will change it from 1 star to 2 stars; they did satisfactorily resolve the issue but it shouldn’t have been this difficult.