Not going back
I've been going to the Carlisle groom room for 2 years and never had an issue until the last groom. I paid for a deshed of my dog and it clearly wasnt done only her spin area got done because she was over groomed there and I could get clumps of fury from her sides/legs area. Definitely wouldn't be back. Shadow normally had a usal groom lady (I can't remember her name) but she's on maternity leave she got done by 2 people I hadn't seen before (shadow was a regular and went every 6-8 weeks) I have pictures to prove this I just can't attach them