False advertisement
Their advertisement sounded great: cosleeping is fine, breastfeeding is ok, no cry it out method. However, after signing up and paying I was told I should start the program after weening my child off or the program wouldn’t be as effective. I was also told I should move my child to his own room because the program wouldn’t be as effective as co-sleeping. I tried the program and my son didn’t do well in his own room and cried nonstop so we couldn’t advance to the next steps. I was told ‘no cry it out’ but there were many days that consisted of it and they said a little crying would be necessary. I feel cheated and when I asked for my money back (since they gave a guarantee their program works or your money back) they said they would have to keep $500 of the $1500 because I didn’t finish the program. Make sure you read the fine print. The only reason they have 2 stars is because everyone was so nice.