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George P

美国

2 评价
2 被浏览
4 有帮助

2 条评价

Enjerr

PayPal got me my refund from Enjerr

As a follow up to my previous review, they offered me first a 15% discount, then a 20% discount on a future order. The shoe size was wrong. Their fault, not mine. Since I bought the shoes using PayPal, I lodged a complaint with them, and then I forwarded all my correspondence with Enjerr to back up my claim. The next day, Enjerr offered me a 50% discount if I withdrew my claim. Then they offered to send another pair of shoes, but only if I first withdrew my PayPal fraud claim! I ignored all of their self-serving fake courtesy. A few days later, PayPal notified me that I was receiving a full refund. I guess that the prospect of losing their PayPal connection was too much for them to gamble on. This was the WORST online shopping experience of my life. Stay away from this scam of a company!

2025-09-03有帮助 2
Enjerr

Refused to correct incorrect shoe size shipment

I ordered a U.S. size 10 shoe. They sent me a European size 44, which, from all the online converters I consulted, translates to a U.S. size 11. I contacted customer service and they refused to send me the correct size or to issue a refund.

2025-08-20有帮助 2