巴西
I lost hope of recovering my money from the broker, until now they have not commented on my case, what a disappointment to have chosen this broker, unfortunately I was once again deceived by this company
I contacted the company via the email provided but they ignored my email and did not respond to my message, I am waiting for my case to be resolved and my account balance returned, have some dignity and at least transfer my balance, for a brokerage of this size this value is nothing, but for me it is a lot...I'm waiting...
For the second time they blocked my account, I don't know why they are doing this to me, I have a pending withdrawal request and it is not being released either, I don't know what to do anymore, I am totally disappointed! I. case update my friends, look what this broker did to me, now they have suspended my account, I can't even access the broker's website, I have almost 10k USD in balance with this broker and several operations open on Ctrader, for me what they did is a crime against your customers,! I will only wait 24 hours for this broker to normalize my account, if that doesn't happen, I will contact the cybercrime department of the Brazilian justice system and international bodies, regarding this fraud that occurred at this broker! response: We then make an agreement, the broker returns the balance in my account and I withdraw the complaints and we don't talk about this matter anymore, otherwise the process will continue!