Mixed bag
I've used EZCare to schedule 4-5 doctor appointments, and it's such a hit-and-miss experience. Most recently, my card was charged $59 more than expected, and since I didn't screenshot the payment screen, I won't be getting that money refunded even though I am positive that my checkout total was less than what was charged. I was never sent a confirmation of payment email. I can live with that. But combined with the terrible service, it's an incredibly frustrating experience at times. Sometimes I have been able to get an appointment, and everything goes fairly smoothly. Sometimes it's a complete headache to try to go back and forth, emailing, calling, and waiting for someone to contact me a week after making payment and scheduling an appointment, and the time slot you select upon checkout is never honored. The website patient portal is useless. Even though I've had several appointments through this service, there is zero history of it in my online account. Every time I pay for an appointment, they have me go through the paperwork and verify my ID as if I'm a new patient. I don't know what the deal is with them, only that sometimes their service is fine, and sometimes it's so terrible that I've had to reverse charges because I simply cannot schedule/obtain the services I paid for.