No assistance from Nike Assist!
I bought a pair of Nike Motiva trainers from Sports Direct which developed a fault. I returned them to Sports Direct but unfortunately they claimed this was after the return period for Sports Direct. I had approached Nike initially and received a response from Nike Assist who said to contact them if Sports Direct wouldn’t help. I did so and their response was that they wouldn’t assist because they would stand with the decision of Sports Direct! I had read that Nike have a warranty on their products for 24 months from manufacture but Nike Assist never mentioned this. So it would seem that the purpose of Nike Assist is not to assist!