Shocking customer experience
I’m still not even sure whether I’ve been scammed or not. I purchased a puzzle but it’s not made clear initially where they’re based or where your product will ship from. I ordered on 11th Dec ‘23 and asked if the item would arrive in the UK, in time to be gifted at Christmas. I was told yes. I then tracked it ship from China to USA and promptly disappear. It was re-shipped and has been sitting in Bournemouth UK since 21st Dec. It’s still there. To be honest, I’m not sure I’ll ever get it. Numerous emails to customer service requesting info get either an automated reply or none at all.