$125 “service call” - just a look to see if it was there
The salesperson made it sound like ongoing maintenance was included and that they would schedule proactively. That is not the case. They do “require” to come out once a year but they charge $125 to literally look at the unit and make sure of what, I don’t know, I guess that it is still there. They do not touch it for two years but maybe on the third year they will check it. Perhaps if the unit worked well that would maybe be ok (but not really, who are we kidding, no one wants to pay that much for someone to just look at something) but it’s a pos. Stay away, especially if you’re in the Phoenix area. It will not do what you want it to.