★☆☆☆☆ (1/5) - Terrible experience & lack of faith in their own automation
Extremely disappointed with Poloniex. Their KYC verification process took an absurd 8 days just to clear basic documents. For a crypto platform operating in a fast-paced market, a 8-day delay for simple verification is unacceptable. It clearly shows that Poloniex doesn't even trust their own automated verification systems and relies on sluggish manual reviews that waste users' time. If an exchange cannot efficiently handle user verification, how can traders trust them with timely deposits, withdrawals, and executions? Very poor customer support and overall service. Definitely would not recommend.