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Bill RB

美国

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Filterbuy

Very poor quality filters

Very poor quality filters, company refuses to acknowledge issues. Bought a years worth of the several sizes of filters used in my home. When I received them, found they were very poorly made, pleats squished together or flattened, even several that were so sloppily made the filter material didn’t even cover the filter face, leaving gaps that unfiltered air can pass through. Contacted the company, let them know of issues, and send numerous photos of the problems, asking to return all the filters due to the poor manufacturing. The company asked for more photos,which I sent. They then asked for even more photos, indicating they would only replace the ones that they determined were not satisfactory. As I have no intention of using any of the filters, disputed the purchase with my credit card company. Described the issue and what I had done to try to resolve it, and included the photos. Within a few days, the credit card company quickly found the issue in my favor and fully refunded my purchase. I received junk filters from this company. Do not recommend buying from them.

2025-04-30有帮助 1