I was able to talk to a human being…
I was able to talk to a human being when I press 2 for billing and payment. I have been a customer for over a year. They say they sent emails about payment decline which is probably due to a new card, but no emails can be found in any of my boxes. The price increase also is bad, for most of the items can be found on Google for free. They are hurting their customer base by being so expensive, I am glad they said my subscription is canceled!!