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Kit Wolfe

美国

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The Cheesecake Factory

Worst Mother’s Day ever!! 2025

Worst Mother’s Day ever!!! Phoenix/Peoria AZ location. Parties larger than 10 are automatically put on the patio. When I had called the week before NEVER was this told to me. On the weekend it was 103F and windy which means the misting system didn’t give us any cooling. I would not have chosen this restaurant if I had been told the seating policy. It took over 3 hours to have a meal and I didn’t get mine at all. When my order had arrived it was as cold as if it had been refrigerated. I was told my order would be made fresh. I told the server to box it up since everyone else was done eating. What I ended up with was horrible. Nothing was re-made. I discovered this when I got home. Lesson learned, Cheesecake Factory not equipped to handle the Mother’s Day. At the end I didn’t get to eat, sat for over 3 hours, and was too hot from it being 103 degrees!

2025-05-18