Super scammy
I bought an ebook from Taylor and Francis almost one year ago, and today have been dealing with an aggressive person from Informa asking me to pay for the ebook a second time as they said the payment (that I paid, last November) was returned to me, which it was not (I have checked my bank statements). This incredibly stressful experience has wasted much of my time today, and remains unresolved. I would never buy from Taylor and Francis again. They seem super scammy.