BEWARE - SCAM! MaidPro Reno, Nevada
Re: MaidPro, Reno, Nevada BEWARE POTENTIAL CUSTOMERS!!!!!!! When I called to start a contract with these folks I was told the pricing was $54/hr plus a $15/travel fee. Three guys show up and they tell me after being here 2.5/hrs that it’s $447.00. After calling the company, they THEN conveniently explain that it’s $54/hr multiplied by 3, since they sent three cleaners!!! Unbelievable that they don’t disclose this or provide this important information to people. TOTAL SCAM. *I should disclose, the person that did NOT disclose these fine details to me upon scheduling was Megan. So, if you schedule with her BEWARE that you are likely not getting the full details on the pricing and process. *The owner did call and was extremely professional, explaining things to me, as they should have been from the get-go. I will give the owner kudos. Although I’m so disgusted with the non-disclosure of information, I am impressed by how he handles unsatisfied customers. *The three cleaners were very nice and did a good job cleaning. I made sure to tip them for their hard work. Shame on the company for putting them in these awkward situations with customers. I feel so bad for these guys. Anyway, terrible experience - I feel so duped. I highly recommend asking every question you can think of, asking how many cleaners they’ll send and for a more accurate quote. Save yourself from being taken advantage of and make them put it in writing BEFORE they show up to clean your home. BEWARE-HIRE ANOTHER COMPANY!