Customer service not a Priority
First time ordering and due to an error in shipping address I called Fedex and requested the shipment to be canceled however the rep stated Filterbuy must log on and cancel. I requested to speak to a Supervisor and was told Supervisor was not available yet she continuously put me on hold to speak with her/him. Customer service is definitely not a priority. Unfortunately, they failed to realize we would have been a great customer with the number of products we would have purchased!