Horrendous Service
Very difficult company to deal with in so many ways. Phone service is ridiculous , I have waited as long as 45 minutes on hold, only to be disconnected. I’ve left messages several times that were never returned. When I could reach somebody, they were often ill informed and not very nice. I was working with the Peristeen division, and the approval process was lengthy, some of which may have been an insurance issue. Nevertheless, nobody at Comfort was ever friendly or helpful, never followed up and I had to beg and scream to get anybody’s attention. Working with Comfort Medical is one of the worst experiences in the healthcare system that I have had in 20 years. You really ought to make some changes.