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jacqueline l falls

美国

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Byte

My treatment didn't work

My treatment didn't work. Not only that but I have serious dental issues as a result of using the aligners. The straightening device broke. When my treatment didn't work I was told to do new impressions. After doing the impressions 5 times I asked for a refund. They told me the only way I can get a refund is to see a Dentist who will have to fill out numerous forms and give a detailed explanation as to why I can't continue treatment. I called Allegro Bank to see if I could just stop paying for services I am not receiving. They sent me a letter stating that I had received full service so no refund. It is impossible I received full service because included in that charge was retainers. Which obviously I didn't get as my teeth never straightened. Horrible experience. There isn't enough room for details. I am seeking a full refund but so are many other customers.

2025-05-19有帮助 1