I filed a claim on August 11 for a…
I filed a claim on August 11 for a simple repair on my Samsung oven. Liberty was quick to send a technician on August 13 who diagnosed the issue as a failing igniter. He assured me it was a simple fix and he could return the next day with the correct part. It is now August 27 and I am still waiting for Liberty to authorize the repair. I’ve been two weeks without an oven and Liberty’s customer service has done nothing but make excuses for this unacceptable delay.