Buyer beware.
Long story: Almost a year ago we got two Cosmo Jr. Track 5 watches. We got one watch up and running without a hitch. The other one would not start. We couldn't get it to work. Got in touch with support and got ghosted. They'd answer and then stop answering in the middle of troubleshooting. Finally I took to social media to complain and got blocked. At last after a whole week of intermittent support, they sent us a replacement watch, which ALSO didn't work! Repeat the same problem of contacting support and getting intermittent at best service. Once again, it took a full week to get the replacement sent out. I'm still blocked on social media. They did credit our account with the lost two weeks of service, but they have **zero** urgency. Now it's almost a year of use. The watches will freeze up. Location will stay locked into a place that they are not at (and I know this because they are right next to me). When it's frozen, they can't call out, can't receive calls, and the SOS button doesn't do anything. You have to get the watch to where it will respond to the button and restart it. That usually works to unfreeze it, but not all the time. Sometimes you have to do it twice. The worst part is that IT DOESN'T SEND ANY ERROR INFO TO THE PARENT APP!! You look at the app and it doesn't look like anything is wrong! These watches give false security because you never know if the info in the parent app is accurate or if it's just sending the last known info. They've been a headache since day 1.