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MFH MFH

美国

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SKIMS

Terrible customer service and cheap products

Terrible company. Purchased 6 bras from a sale. 3 of the bras ordered were 36B and 3 bras were 34D. I decided that 34D was the size I would need. I then wanted to exchange the other 3 bras for the correct size. I tried to do this but the way to do this was to return the bras and then purchase again. Unfortunately by purchasing the bras again, I lose the discount and have to pay for shipping again. I called customer service to see if they could assist and apparently that is entirely too difficult for them and that a price adjustment cannot be made and I missed my opportunity. ridiculous. Considering this is a celebrity owned / created company, can you image if Kim Kardashian was treated this way? Point being, it would not happen yet she allows this to happen to her customers. Overall the bras are cheaply made and in the long run I saved myself from owning more.

2026-03-25