Significant order delays
Ive ordered from QVR once before and had no issues but unfortunately this time had a bad experience so I wont be ordering from them again due to the uncertainty. Its been over 2 weeks since my order was placed and it still has not been shipped. I contacted customer service and they advised they have a temporary out of stock, yet the hair on the website does not indicate out of stock, had this been known beforehand I could have saved the trouble and not ordered. They also did not communicate that there would be any delays, which is very unprofessional. If I hadn't contacted support myself I wouldn't even know what was going on. They could not provide an update as to when my order would be completed and just said "can you give us more time". So im here STILL waiting which is very frustrating as there are not updates or communications and I had to cancel my hair appointment due to this and my stylist books out months in advance. This has been horrible and could have been prevented and handled better. Dont recommended doing business with unprofessional vendors.