Ridiculous waiting times
Absolutely ridiculous the amount of time that you have to wait for a bike delivery. Just like one of the users reported, I made a purchase for a LIBON back at the end of May and it was a carbon copy situation of what was said: mentions of delays, that it will come soon then further delayed to early August. After no updates whatsoever, I had to reach out for an update and was told this week it would reach the European warehouse but upon checking the LIBON page on their website, now it says it will arrive in September. What an absolute joke after paying more than £1k for the product. I have requested a refund now but seeing what other users report, this might be another battle just to get my money back. I was really looking forward to getting this ebike but my God does their logistics leave a lot to be desired.