If I could give a -0, I would
If I could give a -0 I would. I ordered two pair of trainers in different colours. I got two the same. They don't fit. Contacted the seller. Zahra Jamali @ gmail.com and I got a the response I was not prepared for. "if you like to keep them we will give you a 10% refund" I replied. No! I got another reply "we will also give you £10 off your next order" replied No! her reply was it will cost to much to return and if they got lost we would not bear the cost. We will give you 20% off the order and you keep the shoes. I looked into the cost of the returns to China and got the quote £67. I have accepted the 20% and got it within two days. After paying £39.76, (50% off the order) I got £7.95 refund. If the money goes out of my bank from a place in London and the refund was made from London, Why can't we phone them and get our refunds. Look at the money they are making from a scamming people.