Extremely unhappy
We spend close to £1800 on a product which is not working in under 2 years. We had bought extended warranty and paid a couple of hundred pounds extra. But what good is a warranty if you cannot even get in touch with the company. I cannot connect to their chat. They do not reply to their emails. The dough cup keeps breaking, super flimsy. I had to order a new one and even that one broke. Cost 39£ for a product which would be considered expensive if it was for sale for 5. It is not available on the website to purchase and I have repeatedly emailed them that I want to buy a new one but they do not reply to emails. I am having to glue it up and use it and when this breaks, my £1800 have gone down the drain. I am extremely unhappy. The product idea is great, makes your life very easy but what good is it if it is going to breakdown within months and your extended warranty is only good if you the other party actually does something about it. They have no UK offices so they will go scot free. I feel like I am forced to buy their newer model but I don't trust this company. Very dodgy!