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K Thomas

英国

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Beyond Body

I DO NOT RECOMMEND THIS APP OR COMPANY

I DO NOT RECOMMEND THIS APP OR COMPANY! They will take your payment, you can’t access the app or service, and they refuse a refund. I paid for a subscription on March 7, 2026 but could not access the service at any point. The app repeatedly displayed an error message and would not allow me to set up or use the fasting plan. I contacted support immediately and followed their instructions to update the app, however the issue persisted. I confirmed this to them the next day and received no meaningful assistance or resolution. Instead of fixing the issue, the subscription was cancelled and I was told no refund would be issued. I paid for a service that I was unable to access or use, despite reporting the issue promptly and giving the company an opportunity to resolve it.

2026-03-28有帮助 1