Put Off by Negative Customer Service Experience
I used their online chat Mindy and was directed to call their 24 hours hotline 1627 to speak with a Live agent. Robotic voice announced I was the 1st in line but waited for 20 mins. I was put off by the ill service rendered by their customer service agent. I lost interest in finding out their 5G Sim Only Plans and understand why customer reviews on M1 were so poorly rated.