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Jim

美国

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SylvanSport

Purchase of GO pop up trailer

I had been looking at various types of ways to camp from a vehicle, rooftop tents, car tents, campers. One company I looked at was SylvanSport. So, on a recent visit to NC, I am from MI, I went to the showroom, no appointment, to see the various SylvanSport camping options. I told the salesman that I just wanted to see the products in person hoping it would help me decide how I would camp in the future and that I was not ready to make a purchase. They were still very helpful, answering all my questions and showing me the different products. There was even an impromptu visit to the shop where I saw the Go campers being assembled. I think that is what impressed me the most. I left feeling good about the Go camper and SylvanSport the company. After my visit I had other questions, I called, and the sales staff answered my question(s) or returned my call promptly. After reviewing the various campers & rooftops I decided on the Go pop up camper. I was going to be in NC, so I called and made an appointment. I thought based on our discussions I would make a deposit and pick up my Go in a few weeks or so. To my surprise they had new ones in stock. I purchased the base camper with a couple addons. The sales staff then walked me through the Go setup/take down and they were still answering my questions. From my experience I cannot think of anything that could have made my purchase experience better. No pressure sales, they concentrated on the product and my needs and concerns. I left SyvanSport feeling good about my purchase. Seven hundred miles home and still felt good.

2023-11-23已认证