Amazing product and truly outstanding after-sales service!
I am extremely happy with VIVIDSTORM. Their products are very well made and the quality is exactly what I expected. My screen looks absolutely amazing in my gaming/cinema room and I couldn't be happier with the final result. I previously used one of their ALR screens, which is a great product in itself, but over time I discovered that a different screen material was simply better suited to my personal preferences and my room. This was not a quality issue with the ALR screen. It was purely about finding the screen that worked best for my particular setup. And this is where VIVIDSTORM really impressed me. You might think that once a product has been purchased, getting proper help afterwards can sometimes be difficult. My experience was exactly the opposite. I had contact with two different ladies from their team, and both of them were incredibly helpful. They took the time to listen, answered my questions, gave me advice and genuinely tried to help me find the best solution for my specific situation. I eventually chose their Cinema White screen, and for my gaming/cinema room it turned out to be exactly what I was looking for. The 120-inch screen looks absolutely fantastic and I am extremely happy with the picture and overall quality. What stands out to me most is not only the quality of the product, but the way I was treated as a customer after my purchase. That kind of service is becoming increasingly rare. A fantastic product, excellent build quality and genuinely outstanding after-sales support. VIVIDSTORM absolutely deserves 5 stars from me, and based on my personal experience I would recommend them without hesitation!