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Sanjeevi Saravanan

西班牙

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M1 Limited

Worst Service by M1

Worst Service: I signed up for bespoke SIM only plan porting number from other provider. It went well. But the lack of service started with the first billing which charged me for two numbers including the temporary number M1 used for porting. I called and reported and also through mindy, i was promised it will be fixed by the next billing. But no updates by sms as advised, however to my surprise, the second cycle billing came with much worst position, they contniue to charge me for two lines but also not at the contracted amount per month but the price without the permanent discounts as in the contract. Called again and reported, still waiting for responses since 14th November, no sms or responses. Pretty pathetic. Again reported today, hoping will be resolved before this 14th Dec where the new cycle billing will be issued.

2023-12-03