Disastrous!!!
Disastrous!!!! DO NOT engage. Wish I read the other reviews before I engage their platform. Currently 3 of my international parcels are still awaiting collection after missing the pickup for 48 hours. I understand that EP is not involved in the courier operations but I wished they would engage better couriers to work with! This is affecting my business and I do not feel like they value my business operation. I genuinely feel bad for their customer service. Currently about to click the "cancel parcel" option. Please avoid at all cost.